Terms and Conditions of Service
These terms govern your use of Thrylanoveiq financial planning subscription services. Please read carefully before subscribing.
These terms were last updated on August 15, 2025: July 29, 2025
Acceptance of Terms
By subscribing to our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.
Key Terms and Definitions
The following definitions apply throughout these terms:
- Service: Financial planning consultations, analytical reviews, and related advisory services provided through our subscription model
- Subscriber/User: Individual or entity that has subscribed to our financial planning services
- Company: Thrylanoveiq, a Malaysian financial services company licensed by Bank Negara Malaysia
- Content: All information, advice, analysis, and materials provided through our service platform
Permitted and Prohibited Uses
Your subscription grants specific rights and responsibilities:
Permitted Uses
- Access to personalized financial planning consultations and analytical reviews
- Use of provided financial analysis and recommendations for personal financial planning
- Communication with our planning team during normal business hours
Prohibited Uses
- Sharing login credentials or account access with unauthorized third parties
- Using our services for illegal activities or regulatory violations
- Reproducing or distributing our proprietary content without written permission
- Providing false or misleading information that could affect planning recommendations
Subscriber Responsibilities
As a subscriber, you agree to:
- Provide accurate and complete financial information necessary for effective planning
- Maintain confidentiality of account access credentials and notify us of unauthorized use
- Comply with all applicable laws and regulations in your jurisdiction
- Pay subscription fees promptly according to agreed terms
Intellectual Property Rights
All content, methodologies, and materials provided through our service remain the intellectual property of Thrylanoveiq. You receive a limited license to use this information for personal financial planning purposes only.
Privacy Policy & Data Protection
Your privacy is important to us. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your personal information. Privacy Policy
Important Service Disclaimers
The following disclaimers apply to all services:
Our services are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for particular purposes
We do not guarantee specific financial outcomes, returns, or results from following our recommendations
Limitation of Liability
Our liability for any claims related to our services is limited to the total subscription fees paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
User Indemnification
You agree to indemnify Thrylanoveiq against claims arising from your misuse of our services, provision of false information, or failure to comply with applicable laws or these terms.
Alternative Dispute Resolution
Disputes arising from these terms will be resolved through the following process:
Arbitration Process
Disputes will first be addressed through mediation. If unsuccessful, binding arbitration will be conducted according to Malaysian arbitration law in Kuala Lumpur.
EU Online Dispute Resolution
European clients may access the EU Online Dispute Resolution platform for cross-border disputes involving financial services
European subscribers may access the EU ODR platform for cross-border dispute resolution: https://ec.europa.eu/consumers/odr/
Service Termination
Either party may terminate the subscription with 30 days written notice. We may terminate immediately for breach of terms or non-payment of fees.
Applicable Law
These terms are governed by Malaysian law and subject to the jurisdiction of Malaysian courts.
Severability of Terms
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Thrylanoveiq regarding our services.
Terms Modifications
We may modify these terms with 30 days notice to subscribers. Continued use of services after modifications constitutes acceptance of updated terms.
Contact Information
Questions about these terms should be directed to our legal team.
Company Name: Thrylanoveiq
Email Address: info@thrylanoveiq.com
Phone Number: +601350927813
Business Address: Bangunan Dewan Bandaraya Kuching Utara, Bukit Siol, Jalan Semariang, Petra Jaya, 93050 Kuching, Sarawak, Malaysia
Effective Date: August 15, 2025